subscriber help

such a nasty woman | by maryann johanson

Disqus flagging legit comments as spam…

It happens once in a while that Disqus will flag a legitimate comment as spam, but I only just discovered that it’s happening far more often than I realized, and that I’ve been falling down on the job in approving them. Sorry.

I think I’ve fixed things so that the notifications about those flagged comments will be more prominent, so I can act on them immediately. (Disqus refuses to send me only notifications of posted comments that have been flagged by readers, or of comments that have been tagged as spam and might need approval. If you want to get those notifications, you have to take notifications as well of every comment posted. Which is a lot on a site like this, so those comments I need to take action on have been getting lost in the mix.)
Disqus will allow me to whitelist commenters so their comments are posted immediately, even if Disqus might otherwise flag them as spam and hold them back for my approval. I’m going to get moving on whitelisting all subscribers. So now might be a good time to subscribe if you haven’t already done so. See the links in the lefthand column. If you’d like to subscribe at $5 or $10 per month, you’ll find links for those levels at the bottom of this post. If you’d like to subscribe in an amount other than $1, $5, or $10 per month, let me know, and I’ll whip up some links for you.

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maryann buzz

  • Hi, I saw that one of my comments has been flagged. And I really wonder which comment it was. Is there any possibility to see which comment has been flagged in the past? I always get emails when a new comment has been made, but I never received one for my flagged comment. I need help. Is there a special site for it?

  • Danielm80

    If you open up your Disqus profile and look at your recent activity, there may be a note next to the comment that was flagged.

  • I searched for it but there is no note…but thank you for your reply. Does anybody else know something?

  • Flagging is really for the benefit of moderators. You may have gotten flagged as a mistake, or maliciously. (This sort of flagging is something other readers do — it doesn’t mean your comment has been tagged as spam.)

    As moderator, I can see that you’ve received one flag, but I can’t see which comment it is. It does appear that you’ve only posted two comments at this site (neither of which has been flagged), so perhaps if you can narrow down which site your flagged comment appears on, that might help you figure out why you might have been flagged.

  • Hello MaryAnn Johanson. Thank you for your reply. I was searching the internet for this topic and I found this site. That’s why I only left two comments here until now. : )

    I am searching madly for the site including my flagged comment but I can’t seem to find it. It’s just a bad feeling to see that one of my comments has been flagged, cause I think that I always comment on post appropriate…

  • Ashley

    Our users are getting blocked by disqus messages when they try to input data into comments for ABC news. All users are affected by this but not with any other sites. Would this be because of an issue between ABC and Disqus. Do they lease or have to pay a fee to Discus? Our art department however can get through but they have a different ISP provider. So what can cause this. There are options we have but I am hoping for an easier option rather than moving our network over to their side. Thanks for any assistance.

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