your £$ support needed

part of a small rebellion | by maryann johanson

Disqus flagging legit comments as spam…

It happens once in a while that Disqus will flag a legitimate comment as spam, but I only just discovered that it’s happening far more often than I realized, and that I’ve been falling down on the job in approving them. Sorry.

I think I’ve fixed things so that the notifications about those flagged comments will be more prominent, so I can act on them immediately. (Disqus refuses to send me only notifications of posted comments that have been flagged by readers, or of comments that have been tagged as spam and might need approval. If you want to get those notifications, you have to take notifications as well of every comment posted. Which is a lot on a site like this, so those comments I need to take action on have been getting lost in the mix.)
Disqus will allow me to whitelist commenters so their comments are posted immediately, even if Disqus might otherwise flag them as spam and hold them back for my approval. I’m going to get moving on whitelisting all subscribers. So now might be a good time to subscribe if you haven’t already done so. See the links in the lefthand column. If you’d like to subscribe at $5 or $10 per month, you’ll find links for those levels at the bottom of this post. If you’d like to subscribe in an amount other than $1, $5, or $10 per month, let me know, and I’ll whip up some links for you.

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maryann buzz

  • Hi, I saw that one of my comments has been flagged. And I really wonder which comment it was. Is there any possibility to see which comment has been flagged in the past? I always get emails when a new comment has been made, but I never received one for my flagged comment. I need help. Is there a special site for it?

  • Danielm80

    If you open up your Disqus profile and look at your recent activity, there may be a note next to the comment that was flagged.

  • I searched for it but there is no note…but thank you for your reply. Does anybody else know something?

  • Flagging is really for the benefit of moderators. You may have gotten flagged as a mistake, or maliciously. (This sort of flagging is something other readers do — it doesn’t mean your comment has been tagged as spam.)

    As moderator, I can see that you’ve received one flag, but I can’t see which comment it is. It does appear that you’ve only posted two comments at this site (neither of which has been flagged), so perhaps if you can narrow down which site your flagged comment appears on, that might help you figure out why you might have been flagged.

  • Hello MaryAnn Johanson. Thank you for your reply. I was searching the internet for this topic and I found this site. That’s why I only left two comments here until now. : )

    I am searching madly for the site including my flagged comment but I can’t seem to find it. It’s just a bad feeling to see that one of my comments has been flagged, cause I think that I always comment on post appropriate…

  • Ashley

    Our users are getting blocked by disqus messages when they try to input data into comments for ABC news. All users are affected by this but not with any other sites. Would this be because of an issue between ABC and Disqus. Do they lease or have to pay a fee to Discus? Our art department however can get through but they have a different ISP provider. So what can cause this. There are options we have but I am hoping for an easier option rather than moving our network over to their side. Thanks for any assistance.

  • ok

  • Neighbor Dave

    Disqus sucks man it marks any sourced, intelligent comment as spam and only allows insults through.

  • No, it doesn’t.

  • Neighbor Dave

    Yes, it does

  • Neighbor Dave

    It sucks at filtering spam lol

  • You are factually wrong. Now stop cluttering up my comments threads.

  • Defender

    Every thing I post is detected as spam.

    I read news articles on many web sites, even if I go to a site I have never visited before, it gets instantly “detected as spam Thanks, we’ll work on getting this corrected.

    Who is we (we’ll work on…)?
    Is it Disqus or the website I am posting to?
    How do I get my comments not marked as spam?

  • This was flagged as spam but I approved it.

    It’s Disqus that has to “work on” the issue. Disqus says that you have a “low rep” You’d need to talk to them to figure out how that happened and how you can fix it.

  • Defender

    Thanks for the info.
    I am not sure what you mean by low rep.
    I do not use social accounts. I only have Disqus to comment on news sites. I do not have a Twitter, Face Book, Google, or any other account that lets me post comments.
    The previous post on this site is the only one that has not been “detected as spam.
    Thanks again.

  • I am not sure what you mean by low rep.

    Google is your friend:


    The previous post on this site is the only one that has not been “detected as spam.

    No, it *was* flagged as spam. I approved it.

  • dvRant

    I was at the end of a discussion with ‘farfaraway’ concerning actor James Woods in an article on Mediaite when I realized my comment wasn’t being responded to. I checked on it and saw that my comment, at first, was ‘waiting to be approved’ (my other replies in that thread to him had quickly gone thru). After still no notice from Disqus I checked again and further found that the comment had been ‘detected as spam’. I clicked ‘this is not spam’ and ‘we’ll do our best to correct it’ appeared. Close to a week later it’s still there. My questions are 1) WHY would it be detected as spam? and 2) did my co-respondent ‘farfaraway’ ever receive my blistering reply to him?

  • peristilo

    My comments have been marked as spam without a good reason.

  • Not by me, they haven’t. Have you tried raising the issue with Disqus?

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